E. T. CLAUSS & CO., INC.
Personnel Directory
SALES EMAIL ADDRESS/TELEPHONE

ADDL INFO
Clauss, Eric
President
 eclauss@claussinsurance.com Ext #205
Clauss, Katie
Asst. VP		 kclauss@claussinsurance.com Ext #202
Clauss, Ron
Asst. VP
 rclauss@claussinsurance.com Ext #201
Ebert, Nancy
Vice-President
 nebert@claussinsurance.com Ext #208
ACCOUNTING    
Gelyon, Stacey stipton@claussinsurance.com Ext #292
Szczepaniak, Marcia marcias@claussinsurance.com Ext #213
COMMERCIAL LINES    
Crumlish, Caroline ccrumlish@claussinsurance.com Ext #231
Patnella, Margarethe mpatnella@claussinsurance.com Ext #250
CLAIMS    
Billman, Mary Ellen mbillman@claussinsurance.com Ext #211
PERSONAL LINES    
Dolata, Marie mdolata@claussinsurance.com (H-P) Ext #240
Hahn, Ellie ehahn@claussinsurance.com  (A-G) Ext #242
Poorten, Pat ppoorten@claussinsurance.com (Q-Z) Ext #230
AUTOMATION    
Kowalski, Joan jkowalski@claussinsurance.com Ext #245
Ext #203
ADMINISTRATIVE SERVICES    
Gralnik, Jean jgralnik@claussinsurance.com Ext #200
BILLING QUESTIONS    
Chase Insurance 1-800-321-9313  
CNA 1-800-543-3246 Automated
  1-877-574-0540 Person
First Insurance Funding 1-800-837-2511  
First Rehab Life 1-800-365-4999  
Foremost Insurance Co 1-800-527-3905  
GMAC 1-877-468-3466
 

gmacpolicy.com or gmacinsurance.com
Hartford 1-800-771-8557

Personal Lines
1-800-962-6170 Commercial Lines
H.R. Keller & Co., Inc. 874-1644  
Kemper 1-866-675-3345  
LoVullo & Associates 856-3065  
National Benefit Life 1-800-535-2711  
New York Central 1-888-234-6926  
New York Property Ins
Underwriting Association		 1-800-522-3372  
OneBeacon 1-877-434-3900 Personal lines, automated
Philadelphia Insurance Co 1-877-438-7459  
Premium Financing
Specialists		 695-8757  
Progressive 1-877-776-2436 myprogressive.com
Russell Bond & Co. 856-8220  
Selective 1-800-777-9656 Ext #2100
State Insurance Fund 1-888-875-5790  
Superior Payment Plan 1-877-888-3190  
Tower Insurance Company 1-877-490-0049  
Travelers 1-800-550-7716 Personal Lines
  1-800-252-2268 Commercial Lines
Zurich 1-800-332-6641 Automated
  1-800-800-3907 Person
CLAIMS    
You may wish to call us before reporting a claim directly if any of the following apply, particularly with regard to personal lines:
1. You have filed one or more claims in the past three years
2. The damage is not your fault, and you are confident that you will collect from the at fault party's insurance carrier
3. Only a small amount will be paid out after your deductible is applied.

We will never tell you not to pursue a claim. However, there are some instances when it is in your best interest not to do so.
  GLASS CLAIMS ONLY  
Hartford 1-800-892-8484  
OneBeacon 1-877-248-4968  
Progressive 1-800-392-7500  
Selective 1-800-638-8961  
Zurich 1-800-987-3373  
  ALL OTHER CLAIMS  
American Modern
Insurance Group		 1-800-375-2075  
Arista / Guardian 1-800-522-3114  
Chase Insurance 1-888-397-8485  
C N A 1-800-262-6344 (WC)
1-800-732-9109 (other)		  
First Rehab Life 1-800-365-4999  
Foremost 1-800-527-3907  
GMAC (Integon) 1-800-468-3466  
Hartford 1-800-280-0555 Personal Lines
  1-800-766-9119 Commercial Lines
Kemper 1-800-357-8999  
Markel 1-800-236-2862  
National Benefit Life (NBL) 1-800-535-2711  
New York Central 1-800-234-6926  
New York Property Ins
Underwriting Association		 1-212-208-9710  
OneBeacon 932-1500  
Progressive 1-800-274-4499  
Tower Insurance Company 1-877-490-0049  
Travelers 1-800-252-4633 Personal Lines
1-800-772-4482 Boat
  1-800-832-7839 Commercial Lines
Selective 1-866-455-9969  
Zurich 1-800-239-4559