Your Independent Personal & Business Insurance Experts
Serving Buffalo, NY & Western New York Since 1919

 

Clauss & Company Insurance Agency Resources

 

Our People Are Your Most Valuable Asset

Insurance Resources

 

 

Clauss & Company Insurance Agency Personnel Directory

We are here to help you:

Name

e-mail

Phone

Sales:

 

Clauss, Eric (President)

eclauss@claussinsurance.com

716.886.6600 Ext205

Clauss, Ron (Vice President)

rclauss@claussinsurance.com

716.886.6600 Ext201

Ebert, Nancy (Vice-President)

nebert@claussinsurance.com

716.886.6600 Ext208

Accounting:

 

Eggert, Lynn

leggert@claussinsurance.com

716.886.6600 Ext213

Commercial Lines:

 

Crumlish, Caroline

ccrumlish@claussinsurance.com

716.886.6600 Ext231

Patnella, Margarethe

mpatnella@claussinsurance.com

716.886.6600 Ext250

Claims:

 

Billman, Mary Ellen

mbillman@claussinsurance.com

716.886.6600 Ext211

Personal Lines:

 

Dolata, Marie

mdolata@claussinsurance.com (H-P)

716.886.6600 Ext240

Gadoua, Sherryl

sgadoua@claussinsurance.com (A-G)

716.886.6600 Ext233

Poorten, Pat

ppoorten@claussinsurance.com (Q-Z)

716.886.6600 Ext230

Administrative Services:

 

Gralnik, Jean

jgralnik@claussinsurance.com

716.886.6600 Ext200

 

 

Insurance Claims Questions & Insurance Company Claims Directory

In the event of a loss, we are here to help you with your claim. You may use the phone numbers listed in our Insurance Company Claims Directory to contact your insurance company directly.

However, you may find it beneficial to call us at 716.866.6600 before reporting your claim to the insurance company, especially if any of the following apply (particularly with regard to personal lines like homeowners or auto insurance):

  1. You have filed one or more claims in the past 3 years
  2. The damage is not your fault, and you are confident that you will collect from the at fault party's insurance carrier
  3. Only a small amount will be paid out after your deductible is applied

We will never tell you not to pursue a claim. However, there may be some instances when it is in your best interest not to do so!

Insurance Company Claims Contact Information

Here, we list the phone numbers for many of the insurance company that we represent:

GLASS INSURANCE CLAIMS ONLY

Insurance Company

Claims Phone #

Adirondak

1.866.992.4368
1.877.248.0555 towing

Hartford

1.800.243.5860

Kemper

1.888.252.2799

Progressive

1.800.287.5078

Travelers

1.866.878.4527 personal
1.800.832.7839 commercial

NY Central & A Central

1.800.234.6926

ALL OTHER INSURANCE CLAIMS

Insurance Company

Claims Phone #

Adirondack

1.866.992.4368

American Modern Insurance Group

1.800.375.2075

Arista / Guardian

1.800.522.3114

C N A

1.800.262.6344 (WC)
1.800-732-9109 (other)

First Rehab Life (Shelter Point)

1.800.365.4999

Foremost

1.800.527.3907

Hartford

1.800.280.0555 Personal Lines

Kemper

1.800.357.8999

Markel

1.800.236.2862 Personal Lines

Wesco / AmTrust

1.800.535.2711

New York Central

1.800.234.6926

New York Property Insurance Underwriting Association

1.212.208.9710

Progressive

1.800.274.4499

Tower Insurance Company (National General)

1.877.490.0049

Travelers

1.800.252.4633 Personal Lines
1.800.772.4482 Boat
1.800.832.7839 Commercial Lines

Zurich

1.800.239.4559

 

 

Insurance Billing Questions & Insurance Company Billing Directory

We are here to help you with your insurance billing questions.

If you prefer to contact your insurance company directly, here is a list of phone numbers for most of the companies we represent. Insurance Company Billing Directory:

Insurance Company

Billing Phone #

Adirondack

1.877.248.0555 Personal lines, Automated

CNA

1.800.543.3246 Automated
1.877.574.0540 Person

First Insurance Funding

1.800.837.2511

First Rehab Life (Shelter Point)

1.800.365.4999

Foremost Insurance Co / A Farmers Ins. Co.

1.800.527.3907

Hartford

1.800.771.8557 Personal Lines
1.800.962.6170 Commercial Lines

H.R. Keller & Co., Inc.

874.1644

Kemper

1.866.675.3345

LoVullo & Associates

716.856.3065

Wesco / AmTrust

1.800.535.2711

New York Central

1.888.234.6926

New York Property Insurance Underwriting Association

1.800.522.3372

Philadelphia Insurance Co

1.877.438.7459

Premium Financing Specialists

716.564.3300

Progressive

1.877.776.2436 myprogressive.com

Russell Bond & Co.

716.856.8220

State Insurance Fund

1.888.875.5790

Superior Payment Plan

716.206.8288

Tower Insurance Company

1.877.490.0049

Travelers

1.800.550.7716 Personal Lines
1.800.252.2268 Commercial Lines

Zurich

1.800.332.6641 Automated
1.800.800.3907 Person

 

 

For A FREE Insurance Consultation Call Clauss & Company At 716.886.6600, e-mail, Or Use Our Contact Form

 

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